Friday, 6 December 2013

Samsung Champ Deluxe Duos rebooting on incoming call

Samsung Champ Deluxe Duos rebooting on incoming call
My freind visited for his mobile issue. He have a samsung champ deluxe duos C3312 and believe me it was the silliest mobile issue i've ever seen. The problem was the phone reboots or restarts whenever someone try to call on it. There was nothing wrong in outgoing calls, WAP, messages and all other things running perfectly but after little analysing and searching i have fixed it.
After surfing through many websites and examining the phone closely i found out that the call screen of the device have gotten stock up with the lock screen and whenever phone gets a incoming calls It automatically send wrong message to the processing unit which result as a restart or reboot so it is not a hardware problem. It is a software problem which can't be corrected with settings and factory reset. The only way to fix this is to format or flash the phone completely
For Formatting your phone first make a back up of your all data to an external storage
then dial *2767*3855# in your phone and press the call button then it reboot.
The problem is totally gone.
Thank you for reading

No comments:

Post a Comment